Effective date: October 14, 2026
Privacy Policy
1. Introduction
CAN AI Solutions Inc., operating as Onboardly Coach, is a company based in Courtenay, British Columbia, Canada. We provide training tools that help dental practices prepare new team members before their first day.
This Privacy Policy explains how we collect, use, and share information through this website and our services. By using our website or services, you acknowledge the practices described in this policy.
2. Information We Collect
We collect information that you provide to us directly. This may include your name, email address, and phone number. We also collect any information you choose to give us through forms on this website or during calls with our team.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries.
- Schedule and confirm calls.
- Provide and support our services.
- Send text messages that you have consented to receive.
- Improve our website and services.
5. Text / SMS Messaging Policy
CAN AI Solutions Inc. (DBA Onboardly Coach) sends two types of text messages.
Transactional messages: responses to your inquiries, call confirmations and reminders, document requests, and onboarding and account updates.
Marketing messages: product updates, events, and special offers. Marketing messages are sent only to recipients who opted in to the marketing consent checkbox. Consent to marketing messages is never required to receive transactional messages or to use our services.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to (236) 800-5771 at any time to opt out. You will receive one confirmation message and no further messages.
- Reply HELP for help, or contact robert@onboardlycoach.ca or (236) 800-5771.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Data Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Data Retention
We keep your information only as long as we need it to provide our services, respond to your inquiries, and meet our legal obligations. After that, we delete it or remove the details that identify you.
9. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you.
- Ask us to correct information that is inaccurate.
- Ask us to delete your personal information.
- Opt out of text messages and emails at any time.
To exercise any of these rights, contact us using the details in the Contact Us section below.
10. Children's Privacy
Our website and services are not directed to anyone under 18, and we do not knowingly collect information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us: